Last updated 10th January, 2024
1. Introduction:
Welcome to New Town Spares UK Ltd (referred to as the "Company"). Our commitment to safeguarding your privacy and ensuring transparency in the collection of data from users of newtownspares.co.uk (referred to as the "Site") is outlined in this Privacy Policy. By using our Site and services, you agree to the terms of this policy. If you disagree with any part of this policy, please refrain from using our Site.
We are dedicated to processing your data in compliance with the General Data Protection Regulation (EU) and relevant National Laws. We encourage you to read this Privacy Policy carefully to gain a comprehensive understanding of how we handle and process your data to enhance your overall experience.
2. Who We Are:
Newtown Spares, along with its subsidiaries and affiliates, operates under the name of the Company. Our registered address is Lytchett House 13 Freeland Park, Wareham Road, Poole, Dorset, United Kingdom, BH16 6FA, and you can contact us by telephone at +44 (192) 9507-277 or via email at info@newtownspares.co.uk. If you have any concerns related to data protection and security, you may directly reach out to our Data Protection Officer.
3. Information We Collect:
We collect information from our customers to facilitate order processing and improve our services. This information includes customer details, billing and shipping addresses, telephone and fax numbers, email addresses, and payment information (e.g., credit card numbers). We collect this data to enhance the individual shopping experience and gain insights into customers' purchasing habits, enabling us to continually improve our services.
4. Registration:
To process your orders, we require you to complete a registration process, providing contact information such as your name, email address, telephone number, and postal address. This information is used to communicate order status updates via email.
5. Ordering:
Information gathered during the registration process is employed for order processing, including financial details like credit card numbers and expiration dates. Rest assured, we do not retain your financial information on our Site. Instead, it is securely shared with the merchant bank for authorization and approval, ensuring your privacy and security.
6. Use of Cookies:
Cookies are used to personalize and enhance your browsing experience on our Site. They enable us to customize web pages based on your preferences, analyze website traffic, and assist in fraud detection. While you have the option to disable cookies in your browser, doing so may impact your experience on our Site. We recommend allowing cookies for an optimal user experience.
7. Third Parties With Access to Your Information:
We engage third-party services to assist with various aspects of our operations, including shipping, order tracking, credit card processing, postal and email delivery, data analysis, marketing, and order fulfillment. These third-party entities have limited access to your personal information and are bound by our policies to use it solely for the purposes outlined. Your safety, privacy, and shopping experience are our top priorities.
We are affiliated with the following:
- UPS (www.ups.com)
- Federal Express (www.fedex.com)
- Royal Mail (www.royalmail.com)
- Stripe (www.stripe.com)
- zendesk (www.zendesk.com)
8. Links to External Sites:
Our Site may contain links to third-party websites or applications. When leaving our Site, we encourage you to review the privacy policies of linked websites and applications, as they are not owned or operated by Newtown Spares. We assume no responsibility for their practices.
9. Secure Browser Usage:
To enhance your browsing security, we recommend using a secure web browser. Outdated or insecure browsers can expose your computer to risks. We recommend using browsers such as Chrome, Microsoft Edge, or Safari for optimal security.
10. Voluntary Information:
If you choose to provide information voluntarily, such as reviews, opinions, or feedback, it may be shared publicly to maintain the authenticity of content on our Site. We ensure that your opinions and feedback are preserved in their original form to provide valuable insights to other users.
11. Opt-Out Option:
You have the freedom to opt out of receiving emails, alerts, or notifications from us at any time. You can do this by logging out on the checkout page.
12. Changes to Privacy Policy:
New Town Spares Uk Ltd reserves the right to modify this Privacy Policy at any time. We encourage customers to regularly review this section to stay informed about any updates.