Product Condition

Product Condition Policy for Computer Parts/Products at newtownspares.co.uk (New Town Spares UK Ltd).

At newtownspares.co.uk (New Town Spares UK Ltd), we prioritise accuracy and transparency in describing the condition of our computer parts and products. Our product conditions are categorised as follows:

 

New (new)

  • Definition: Products labeled as "new" are brand-new and have never been used.
  • Condition Description:
  • These items are pristine and untouched, presented in their original, sealed packaging.
  • They have never been opened, assembled, or utilized in any manner.
  • Guarantee: newtownspares.co.uk (New Town Spares UK Ltd) assures that all "new" products are in perfect, unused condition and come with a manufacturer's warranty.

 

Refurbished (refurbished)

  • Definition: "Refurbished" products have been professionally restored.
  • Condition Description:
  • While not brand-new, these items have undergone meticulous restoration by experts to ensure full functionality.
  • The product may or may not be in its original packaging.
  • newtownspares.co.uk (New Town Spares UK Ltd) offers a 30 days warranty with all refurbished products.
  • Additional Information:
  • "Refurbished" products may exhibit minor signs of handling or cosmetic imperfections due to the refurbishment process. 
 

Used (used)

  • Definition: "Used" products are second-hand items that have been previously owned or utilized.
  • Condition Description:
  • These items show visible signs of prior usage, handling, or wear.
  • They may lack the original packaging or some accessories.
 
 

Title Guidelines

1.     New Products:

  • Titles for new items must clearly indicate the product's pristine condition and unopened status.

2.     Refurbished Products:

  • Titles for refurbished items should highlight their Refurb state without misleading customers.

3.     Used Products:

  • Titles for used items must explicitly state the item's pre-owned status, ensuring clarity for potential buyers.